Responsible Gaming

Responsible gambling means making conscious decisions about when, how often and how much you play. Before you begin, consider whether gambling fits within your budget and your available time. Only use money that you can afford to lose after essential living costs and other financial commitments have been covered. Never use money intended for rent, mortgage payments, bills, food, education or other necessities.

Gambling outcomes are based on chance. Previous results do not influence future results, and no strategy can guarantee a win. A winning session does not mean that another win is due, while a losing session does not mean that a win is about to happen. Avoid chasing losses, increasing your stakes to recover money or borrowing funds to continue playing.

• Set a spending limit before you play and stop when that limit is reached.
• Set a time limit and take regular breaks away from the screen.
• Keep gambling separate from essential household spending.
• Do not gamble when you are upset, stressed, tired, intoxicated or trying to solve a personal problem.
• Do not treat gambling as a source of income or a way to pay debts.
• Keep a record of your deposits, withdrawals, wins and losses so you can see your overall activity clearly.
• Avoid using credit, borrowed money or someone else’s account to gamble.
• Do not gamble on behalf of another person or allow another person to use your account.

It can also help to discuss your gambling boundaries with someone you trust. A partner, family member or friend may notice changes in your behaviour that you have not recognised yourself. An honest conversation can make it easier to stay accountable and ask for help early.

Deespin Casino may provide account controls and responsible gambling tools designed to help you manage your play. Depending on the options available to you, these may include deposit limits, wagering or spending limits, session reminders, reality checks, temporary breaks and account closure or self-exclusion requests. The availability and operation of a particular tool may depend on your account, the service you use and applicable requirements.

Set limits before playing

A limit is most effective when it is set before gambling begins. Consider setting a daily, weekly or monthly amount that reflects your entertainment budget. You may also choose a maximum session length or a reminder that shows how long you have been playing. Once a limit has been reached, do not try to work around it by opening another account, changing payment methods or asking someone else to place bets for you.

Take a break

A temporary break can provide space to review your gambling and decide whether you want to return. During a break, do not use another account or another person’s account to continue playing. Consider removing gambling applications, signing out of devices and asking a trusted person to support your decision. If a short break is not enough, you may wish to request a longer account restriction or self-exclusion.

Self-exclusion

Self-exclusion is a stronger restriction for people who want to stop gambling for a specified period or indefinitely. If you believe self-exclusion is appropriate, contact the available support or account service channel and request the relevant process. Read the terms of any restriction carefully, including how it starts, how long it lasts and what happens to an account during that period. A self-exclusion request should be treated seriously, and you should not attempt to bypass it.

Limits and account restrictions are support measures, not guarantees that gambling will always remain affordable or risk-free. You remain responsible for making informed decisions, monitoring your activity and seeking assistance when needed.

Gambling harm can develop gradually, and it may affect anyone. The signs are not always limited to the amount of money spent. Changes in mood, time, behaviour, relationships and financial choices can all indicate that gambling is becoming difficult to control. Early action is important, even if the problem does not appear severe.

• Spending more time or money gambling than you intended.
• Trying to win back losses by continuing to play or increasing your stakes.
• Feeling restless, irritable or anxious when you cannot gamble.
• Hiding gambling activity, losses or account transactions from other people.
• Borrowing money, selling possessions or missing bills because of gambling.
• Using gambling to escape stress, loneliness, sadness or other difficult feelings.
• Losing interest in work, study, family, friends or activities you previously enjoyed.
• Arguing with people close to you about gambling or breaking promises to reduce or stop.
• Gambling during work, study or other important responsibilities.
• Feeling regret, shame or hopelessness after gambling but returning to play.
• Opening additional accounts or using alternative payment methods to avoid limits.
• Believing that a particular system, ritual or outcome can guarantee a win.

If several of these signs apply to you, stop gambling and consider speaking with a qualified gambling counsellor or health professional. You do not need to wait until you have experienced serious financial or personal consequences. Support is available for people who gamble, as well as for family members and friends affected by someone else’s gambling.

When gambling feels urgent or unsafe

If gambling is causing severe distress, relationship breakdown, financial crisis or thoughts of self-harm, seek immediate help from emergency services or a qualified crisis support service in your area. If you are in immediate danger, contact emergency services without delay. Deespin Casino cannot provide medical, financial or crisis counselling, so professional support should be obtained where it is needed.

If you are concerned about your gambling, consider contacting a gambling support service available in your state or territory. You can also speak with a general practitioner, psychologist, counsellor, financial counsellor or another qualified professional. These services can help you understand gambling behaviour, manage financial pressure, plan a break and support conversations with family or friends. Information about gambling support is also available through Australian government and community health services.

You may wish to prepare for a support conversation by writing down how often you gamble, how much you spend, what triggers your gambling and how it affects your life. This information can help a professional understand your situation. Do not be discouraged if changing your gambling habits takes time. A lapse does not mean that support has failed; it is a reason to review your plan and seek further assistance.

Protecting young people

Gambling services are intended for adults who meet the applicable age and eligibility requirements. Minors must not access or use a gambling account. Parents and guardians should use device, browser and payment controls where appropriate, keep account credentials private and avoid allowing children to watch or participate in gambling activity. Do not leave an account signed in on a shared device.

Keep your account secure

Use a strong, unique password and keep it confidential. Do not share login details, payment information or verification codes with another person. Sign out on shared devices and contact the available account support channel if you suspect unauthorised access. Account security is important because another person using your account may affect your limits, activity history and ability to take a break.

For questions about responsible gambling tools, account restrictions or self-exclusion, use the support options made available through Deespin Casino. Any request should include enough information for the account team to identify the relevant account, but you should not send passwords or other confidential security information. This page provides general information and does not replace professional financial, legal, medical or counselling advice.